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Home Banking Upgrade

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Take action now to get ready for your security upgrade.

We will upgrade your online account in the coming weeks to give you stronger security safeguards. You can prepare now by updating your used ID and password to meet the new security requirements. Here's how:

  1. Log in to Home Banking and go to "User Options."
  2. Click "Change User ID" and "Change Password" to update each.
  3. Create a new ID and password that meet these new requirements:


User ID Password
  • Must be between six and 20 characters
  • Must contain at least one letter
  • Can contain numbers and/or the following special characters: @ $ * _ - = . ! ~
  • Must be between six and 32 characters
  • Must contain a combination of:
    • Letters and numbers
    • Letters and special characters
    • Numbers and special characters

What to expect after the upgrade.

The first time you log in to Home Banking after the upgrade is complete, you will be guided through the easy steps to strengthen your account security. It will take about five minutes to complete the steps.


New Generations is a Member-Owned Financial Cooperative serving Richmond since 1950
Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government.
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We Do Business in Accordance With Federal Fair Lending Laws.
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